Shipping policy

 

What's Our Shipping Policy?

Free Australia Post Standard Parcel shipping (including tracking) is available Australia-wide on orders of A$60 or more.

Australia Post Standard Parcel shipping (including tracking) is A$9.99 for orders below A$60. Australia Post Express Parcel shipping (including tracking) is A$13.99.

All orders are shipped from our Sydney warehouse. No dropshipping, no third-parties.

How Long Does Shipping Take?

Orders are dispatched within 48 hours of ordering.

You will receive an email confirming your order once payment has been approved and another email with your tracking information once your order has been processed and dispatched.

Once your order has been dispatched, it's estimated to reach you within the following timeframes (standard parcel shipping):

  • New South Wales: 2-4 business days
  • Australian Capital Territory: 2-4 business days
  • Queensland: 3-5 business days
  • Victoria: 3-5 business days
  • South Australia: 4-6 business days
  • Tasmania: 4-6 business days
  • Western Australia: 5-7 business days
  • Northern Territory: 7-11 business days

Please note: Although Australia Post quote us these expected delivery times, sometimes life happens and they aren’t able to deliver within this timeframe. When this is the case, your tracking number may show a ‘delayed’ delivery date.